Privacy Policy

Last updated: June 2026

1. Introduction

Bull Run Hauling LLC ("Bull Run Hauling," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website at bullrunhauling.com or our services, you agree to the practices described here.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name, phone number, email address, and service address
  • Details about the junk removal or hauling service you are requesting
  • Photos you submit through our quote form
  • Communications you send to us

We also collect limited information automatically when you visit our website, including IP address, browser type, pages viewed, and referring URL, through tools such as Google Analytics.

3. How We Use Your Information

We use the information we collect to:

  • Provide quotes and respond to service requests
  • Schedule, confirm, and complete services
  • Send appointment reminders and service updates
  • Request feedback or reviews after completed jobs
  • Improve our website and services
  • Comply with legal obligations

4. SMS and Text Messaging

If you provide your phone number and consent to SMS communications via our quote form, we may send you text messages related to your service request. These messages may include quote follow-ups, appointment confirmations, on-the-way updates, and post-service review requests.

Consent. SMS consent is obtained through an unchecked, opt-in checkbox on our quote form. Consent is not a condition of purchasing our services.

Message frequency. Message frequency varies based on the status of your service request and typically does not exceed 10 messages per active service period.

Costs. Message and data rates may apply, depending on your wireless plan and provider.

Opting out. You may opt out of SMS communications at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message we send. You will receive a final confirmation message, after which no further messages will be sent unless you re-subscribe.

Help. For help with SMS, reply HELP to any message, call (571) 833-8200, or email hello@bullrunhauling.com.

No sharing of SMS data. We do not share your phone number or SMS opt-in status with third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information may be shared with subprocessors as described in Section 5.

5. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business (e.g., email delivery, SMS messaging, hosting, analytics) under contractual confidentiality obligations
  • Legal authorities when required by law or to protect our rights
  • Successors in the event of a business sale or merger

6. Data Retention

We retain customer information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your information at any time by contacting us at hello@bullrunhauling.com.

7. Your Choices

You may:

  • Opt out of SMS messages by replying STOP
  • Unsubscribe from emails using the unsubscribe link in any marketing email
  • Request access to or deletion of your information by emailing hello@bullrunhauling.com

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact Us

Questions about this Privacy Policy can be sent to:

Bull Run Hauling LLC
Manassas, VA
Email: hello@bullrunhauling.com
Phone: (571) 833-8200